Taylor County RECC
Job Title: CUSTOMER SERVICE CLERK
Department: Billing
Location: 625 W Main Street, Campbellsville, KY, 42718
Job Description:
Taylor County RECC (TCRECC) is seeking a Customer Service Clerk as described below. The person filling this full-time position will be responsible for the following: Computer Knowledge, answering and Dispatching phone calls, Cashier, ability to deal with consumers as well as the ability to work with others. Emergency situations (such as outages) could involve long and unusual work hours (40 hours per week – some overtime involved).
Skill/Qualification Requirements:
- High School Graduate
- Ability to multitask.
- Represents TCRECC well in appearance, conduct, knowledge, and professionalism.
- Well-versed in Windows and Microsoft 365 suite
- Valid driver’s license and be able to operate light duty vehicles.
- Demonstrates strong customer-interaction skills, including the ability to manage challenging situations calmly and effectively.
- Works well in a collaborative environment and contributes positively to group efforts.
- Approachable, courteous, and able to build positive rapport with customers and co-workers.
BENEFITS PACKAGE:
- Health Insurance Coverage
- Dental Insurance Coverage
- 401K Plan
- Sick Days/Vacation/Holidays
REQUIREMENTS:
- Pre-employment Drug Test
- Background check.